About this role
Key Responsibilities
Marketing Focus:
Plan and develop local marketing campaigns encompassing social media, digital marketing, product launches, and customer events.Liaise with Global and Regional Brand & Marketing teams to align local initiatives and meet key marketing KPIs.Drive digital marketing campaigns across platforms including Facebook, LinkedIn, YouTube, SEM, and e-newsletters.Manage and update company digital platforms, design marketing communications materials, and assist in the implementation of Hubspot.Help develop comprehensive retention strategies by building communication touchpoints across multiple channels.Coordinate with internal functions and external vendors to successfully execute campaigns and events.Prepare detailed marketing tracking reports on market trends, sales, customer value growth, and loyalty to drive continuous improvement.Customer Experience Focus:
Ensure the effective implementation of customer relations structures and procedures.Execute and evaluate customer satisfaction programs (CVC) to boost client retention and gain customer confidence.Analyze survey results and highlight key trends, patterns, and areas for development to the broader business.Collaborate with cross-functional stakeholders to address gaps and ideate multi-faceted solutions.Develop sales process mapping to help teams understand current workflows and identify areas for improvement.Partner with IT teams to identify opportunities to automate processes and reduce manual efforts.Requirements
A degree holder in Marketing or a related discipline, ideally with 5 years or more of marketing experience.Highly social media literate with strong knowledge of SEM, CRM, Google Analytics, Google Ads, Illustrator, Canva, and Photoshop. Hands-on experience with paid acquisition channels, such as Google Ads, Meta Ads etc.Detail-oriented and organized, with the ability to handle multiple priorities, meet strict deadlines, and able to work under pressure.Strong commercial sense combined with marketing expertise, and a great team player with excellent coordination and communication skillsExcellent command of both written and spoken English and Chinese (Cantonese and Mandarin).Candidate with more experience will be considered as Assistant Marketing ManagerBenefits
Are you interested? Here's what you can expect when you join us
Competitive salary package13-month salaryDental insuranceAnnual medical check up5-day work weekPaid Public HolidayAnnual LeaveMarital leaveMedical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)Offer learning & development and Training programExcellent promotion opportunitiesExcellent company cultureStaff recognition awards