About this role
**We are looking for an IT Process Manager** to strengthen Service Management across Outokumpu IT. You will own and develop the CMDB and CSDM framework, improve data quality and governance, and advance harmonized ITSM processes in a multivendor environment. **Main responsibilities** - Own and continuously develop CMDB and CSDM governance, standards and operating models. - Ensure CMDB data quality, ownership, accountability and lifecycle management. - Drive consistent modelling of services, applications and technology according to CSDM principles. - Monitor CMDB health and CSDM maturity, leadin