About this role
Assist the L&D Manager to analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Guidance Team for reviewFamiliarize yourself with the Training Standards, localizing where necessary Ensure effective training programs are in place With Learning Development Manager; Designing, implementing, and coordinating onboarding programs to ensure smooth integration of new employees into the hotel environment. This includes developing orientation materials, scheduling orientation sessions, and facilitating orientation activities.Maintains all hotel training records and organize the certification records. Liaise with L&D Manager to implement certification and recertification.Assist the L&D Manager to establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal developmentDesign, produce and implement a training program which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effectiveAttend departmental training sessions and give any feedback to departmental trainers Assist Department Trainers in preparing and conducting departmental training and assess accordinglyObtain a network of specialist training professionals who can assist with the conduct of training program for advanced or specialist training. Also mandatory and compliance certificationsEnsure that Department Heads abide by their responsibilities of employee training against departmental SOPsProduce monthly training reports the Director of Human Resources and the General Manager
Requirements
Educational Requirements : Diploma in Human Resources, Training, Psychology, Hospitality or Business Administration
Language Requirements : Indonesian: excellent command of spoken and written is necessary
English: good command of spoken and written is necessary
Experience Requirements : 2-3 years of relevant experience or an equivalent combination of education and work-
related experience in HR or L&D of 5 star hotel.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.Proficient in the use of Microsoft Office and Google Workspace: Slide/PowerPoint, Docs/Word, Sheet/ExcelGood writing skills, especially in correspondence writingHaving attended a Training for Trainer class or being a Certified Trainer by BNSP is considered an added value.Well organized, attention to details, and problem solving mindset