About this role
We have a great culture at the hotel, amazing leaders who treat their people with the respect and dignity everyone deserves! We believe hospitality starts with our staff! Come and work for a fun team! Benefits available!
*Job title: Laundry Supervisor*
*Responsible to: *Executive Housekeeper
*SCOPE AND GENERAL PURPOSE*
To assure the proper washing, drying, ironing and folding of laundry to keep Old Orchard Inn's high standards of quality.
*1. *Operate washing, drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
*2. *Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
*3. *Set the proper drying and cooling times for different types of linen.
*4. *Clean up machines and surrounding areas.
*5. *Assist in inventory count on a monthly basis, as requested.
*6. *Ensure staff uniforms and guest laundry are handled in line with property policy.
*7. *Carry out repairs/alterations to linen, terry, bedspreads, drapes, blankets, staff uniforms and other items as directed in order to maintain standards of presentation and maximize on the working life of all items.
*8. *Achieve a controlled and organized environment for the efficient collection/delivery of linen/terry and cleaning materials in line with property policy.
*9. *Count and stack clean linen/terry ensuring accurate maintenance of inventory as required by company policy.
*10. *Assist in other areas of the Housekeeping Department as requested by the Senior Supervisor on duty and achieving standards laid down in the Standards & Procedures Manual.
*11. *To be aware of correct procedures to follow when handling soiled linen/terry in accordance with health and safety requirements.
*12. *Comply with attendance rules and be available to work on a regular basis.
*13. *Perform any other job related duties as assigned.
*REQUIRED SKILLS AND ABILITIES:*
MUST BE ABLE TO WORK WEEKDAY AND WEEKENDS, MORNINGINS AND EVENINGS AS REQUIRED. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to ?pitch-in? and help co- workers with their job duties and be a team player. Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen. Ability to prioritize and organize work. Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time. Requires lifting bundles of linen weighing up to 75 lbs. Ability to push and/or pull wheeled carts weighing up to 100 pounds.
*GENERAL STAFF RESPONSIBILITIES*
1. To adhere to all matters relating to hygiene, health, safety and emergency procedures as laid down by law and by company policy.
2. To carry out any reasonable request.
3. To provide exceptional customer service with positive addressing of guest concerns/complaints in line with company policy.
4. To work and communicate in a professional and ethical manner with colleagues assisting where necessary to achieve standards required by company policy.
5. To be committed to achievement of the company, property and department Mission Statements.
6. To be a ?sales person? by active promotion of property facilities and company/property specific promotions in order to contribute to overall profitability.
7. To assist with team member orientation/training within the department as required by company policy.
8. To maintain standards of punctuality, uniform /dress code as appropriate to position and personal hygiene as required by property and company policy.
9. To be aware of and comply with company and house rules.
10. To contribute to energy conservation and ensure safe usage/storage of all materials/equipment/chemicals as per manufacturers? instructions.
11. To attend meetings as requested and