About this role
Position SummaryWe are seeking a technically skilled and operationally-minded Junior or Intermediate IT Specialist who thrives in a dynamic environment. This role supports our East (Netherlands / UK) and West (New Brunswick / US) teams with infrastructure, cloud services, DevOps practices, and internal system management. You'll have the opportunity to contribute to strategic IT development, enhance internal efficiencies, and deliver hands-on support with a strong understanding of security, automation, and AI tools. This position requires in-person (minimum three days) availability in Fredericton and a willingness to support business continuity and user experience in a high-impact role.>> Interested? Send your CV and cover letter to [email protected]: FrederictonThis vacancy is a fulltime permanent position.About QPSFor over 35 years, we have been experts in maritime software and services. What sets us apart from other companies? We offer unique solutions that cover the entire workflow-from the surveyor to the pilot. Our software is used in sectors such as hydrography, offshore construction, oil and gas, offshore wind energy, and marine navigation. We combine innovation with stability and focus on sustainable, efficient, and reliable solutions. At QPS, our people are our greatest strength. We believe in a work environment based on trust, support, and growth.Your ResponsibilitiesMaintain and manage cloud and on-prem environments, network configurations, and user accountsResolve urgent tickets and blockers swiftly, maintaining system continuity for mission-critical operationsSupport the north American and European operational teams with independent troubleshooting and executionContribute to process standardization and documentation of IT infrastructure and workflowsMonitor security systems, assist in patching, access control, and audit readinessDeliver training and support to team members on systems, tools, and best practicesAssist in IT procurement, asset and license management, and vendor liaison for technology assetsSupport unified processes and help reduce redundancies across locations and platformsWhat we're looking forIT-Savvy & Self-Driven: Able to work independently across teams and locations, with minimal supervisionClear Communicator: Capable of translating complex IT concepts to non-technical audiencesMentor-at-Heart: Enjoys helping teammates understand tools, systems, and workflowsProcess-Oriented: Driven to streamline, document, and improve systems for scalabilityResilient & Calm: Handles multiple priorities, blockers, and urgent requests with graceCollaborative & Present: Must be based in or willing to relocate to Fredericton, NB with in-person team presenceTravel-Ready: Holds a valid driver's license and is open to occasional domestic/international travelEducation: Post-secondary education in Computer Science, Information Technology, Engineering, or a related field (equivalent experience will be considered)Experience: Minimum of 1-2 years in IT support, DevOps, system administration, or a similar technical roleWhat we offerA pivotal role in a stable, international company with global impactA collaborative and innovative work environmentOpportunities for professional growth, training, and specializationFlexible working hours and a strong focus on work-life balanceCompetitive salary and attractive secondary benefitsA modern and welcoming office in Fredericton with room for initiative and fresh ideasInterested? Send your CV and motivation to [email protected] - and you might become our new colleague!