About this role
*Medical Office Assistant (MOA) | Permanent Position* *Genius Medical ? Kelowna, BC*
Genius Medical is a modern and growing family practice in Kelowna?s Pandosy area. We are seeking a reliable, polished, and highly motivated Medical Office Assistant to join our team on a permanent basis.
This role would suit someone who takes pride in their work, communicates professionally, learns quickly, and wants to build a long-term career within an excellent clinical environment. Previous MOA experience is welcome, but it is not essential?we are equally interested in capable, hard-working candidates with medical knowledge, strong professionalism, and a genuine willingness to learn.
We provide structured onboarding, training on TELUS CHR and clinic workflows, and ongoing support. This is a busy, hands-on role requiring sound judgement, initiative, accuracy, and a consistently professional approach.
*Responsibilities*
* Welcoming patients and visitors professionally * Managing phones, appointment scheduling, patient inquiries, and clinic correspondence * Maintaining accurate electronic medical records while protecting patient privacy * Supporting patient check-in/check-out, payments, scanning, filing, and data entry * Communicating clearly and appropriately with patients, physicians, pharmacies, and other care partners * Assisting with clinic organization, supplies, inventory, equipment checks, and day-to-day administrative operations * Supporting an efficient, collaborative, and patient-focused clinic environment
*What We Are Looking For*
* Strong reliability, punctuality, and accountability * A calm, professional, patient-centred manner * Excellent written and verbal communication skills * Strong attention to detail and the ability to follow processes carefully * Confidence using computers and learning new systems * Ability to manage competing priorities without losing professionalism or accuracy * Initiative?someone who notices what needs doing and follows through * Medical office, healthcare, dental office, or strong customer-service experience is an asset * Familiarity with medical terminology is required; an MOA certificate is not required * TELUS CHR experience is an asset, but full training will be provided
*What We Offer*
* Permanent full-time opportunities * Competitive hourly pay of $21?$23 per hour, based on experience and demonstrated capability * Structured onboarding, training, and ongoing mentorship * A respectful, modern, and collaborative clinic environment * *Genuine opportunities for progression as Genius Medical grows, including potential future senior or Lead MOA responsibilities and *_*increased compensation *_*for an exceptional long-term team member*
Candidates must be based in, or able to commute reliably to, Kelowna, BC.
To apply, please submit your résumé and a brief cover letter explaining why this role appeals to you and what you would bring to our team.
Pay: $21.00-$23.00 per hour
Benefits: * Company events * On-site parking
Ability to commute/relocate: * Kelowna, BC: reliably commute or plan to relocate before starting work (required)
Application question(s): * Are you available to work in a fast-paced medical clinic environment?
Work Location: In person