About this role
We are looking for a friendly, organized, and reliable *Admin Assistant* to join our physiotherapy clinic team. We are currently hiring for our *Kitchener and Cambridge locations*.
The ideal candidate will have previous clinic experience, excellent communication skills, and experience with *MVA, WSIB, and private insurance billing*.
Responsibilities
* Greet and assist patients in a professional and welcoming manner * Answer phone calls, emails, and patient inquiries * Schedule and manage patient appointments * Process patient registrations and maintain accurate patient records * Handle *MVA, WSIB, and private insurance billing and documentation* * Process payments and issue receipts * Communicate with insurance companies, adjusters, and other healthcare providers as required * Maintain organized patient files and clinic records * Assist with general administrative and front-desk duties * Support the clinic team to ensure smooth day-to-day operations
Qualifications
* Previous *physiotherapy or healthcare clinic experience* is highly preferred * *MVA and WSIB experience is highly desirable* * Experience with *private insurance billing* is an asset * Excellent verbal and written communication skills * Strong organizational and time-management skills * Professional, friendly, and patient-focused approach * Ability to multitask and work effectively in a busy clinic environment * Strong attention to detail * Proficiency with computers and common office software
What We?re Looking For
We are seeking someone who is *dependable, professional, patient-focused, and able to work well in a busy clinical environment*. The successful candidate will be an important part of our front-desk team and help ensure a positive experience for both patients and staff.
Positions are available at both our Kitchener and Cambridge locations as needed.
Pay: $18.00-$23.00 per hour
Expected hours: No less than 20.0 per week
Benefits: * Flexible schedule
Work Location: In person