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front desk agent @ Holiday Inn Express Golden

CAOnsiteFull-time
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About this role

Our front desk agents are responsible for making sure that our customers get the best experience possible. A successful candidate will have a strong commitment to providing excellent service and will always aim for 100% guest satisfaction. The ideal front desk agent isn't afraid of hard work and takes pride in doing all the little things to make sure guests are happy.

Responsibilities:

* Answer customer calls. * Answer customer emails. * Answer customer faxes. * Answer customer letters. * Manage the front desk schedule. * Communicate with customers who are down with the sickness. * File and enter receipts into the computer. * Answer customer questions about stop-loss insurance.

Job Types: Full-time, Part-time, Permanent, Casual, Seasonal

Pay: $18.25-$21.00 per hour

Benefits: * Dental care * Extended health care

Work Location: In person

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