About this role
Responsibilities:
• Develops, maintains a service culture that ensures the delivery of superior internal/external guest service by all team members.
• Ensures guests keys are not in the car prior to locking it.
• Ensure that lights are turned on when needed and are turned off when the car is parked.
• When idle, you should help keep the valet area clean.
• Assist guests in wheel chairs to the Casino when necessary
• Safety, and respect for all company and guests property.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Ensure cars are in park for automatic transmissions, or neutral with the emergency brake on for manual transmissions, when bringing it back to the guest or parking it.
• Open doors of arrivals and departures for guests, greet them, wish them good luck and a gracious farewell.
• Greets all guests with positive upbeat attitude upon arrival
• Has knowledge of all areas of the casino and hotel outlets
• Knowledge of all promotions and events
• All other duties as assigned
Environmental Working Conditions:
• The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
• Target Salary Range $15 plus tips.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.