About this role
Key Responsibilities of the Host Supervisor Manage the Host and Hostess's as well as;
• Welcomes each guest with a smile and friendly greeting escorts guests to their assigned table.
• Controls the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures.
• Maintains reservations book, takes incoming telephone calls, notes reservations and special requests by guests.
• Remains knowledgeable of all menu items, prices and general service procedures.
• Responsible for standards of appearance and cleanliness in all service areas.
• Remains visible on dining room floor, and is easily accessible to guests, staff and management.
• Checks all tables daily, before service to ensure proper settings.
• Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.
• Communicates guest's requests and concerns to the department manager.
Other Qualifications:
• Regular and reliable attendance.
• Demonstrates an outgoing and friendly attitude.