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Golf Shop Attendant @ TRO

Chicago, Illinois, USOnsitePart-time
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About this role

We're currently hiring seasonal part-time Golf Shop Attendants at South Shore GC! We're on the lookout for warm, outgoing, and people-first individuals who thrive in a hospitality environment. You don't need a golf resume -you need a great attitude, a willingness to learn, and a genuine love for creating memorable experiences for every member/guest who walks through our facility. If you're coachable, enthusiastic, and ready to be part of a fun team, we want to hear from you!

Role Responsibilities:

• Greet and assist golfers at the front desk and throughout the golf shop with a friendly, welcoming attitude

• Process tee time reservations, check-ins, and payments accurately and efficiently

• Assist guests with club rentals, cart assignments, and golf course information

• Merchandise and maintain the pro shop, including stocking shelves and organizing displays

• Operate the point-of-sale (POS) system for retail and service transactions

• Coordinate with starter and ranger staff to ensure smooth flow of play

• Answer phone and in-person inquiries about rates, events, and facility policies

• Maintain cleanliness and organization of the golf shop, surrounding areas, and restrooms

• Assist with golf leagues and tournament coordination as needed

• Assist with end of month inventory procedure

• Uphold a positive, team-first attitude and represent the course with professionalism

• Greet and assist golfers with merchandise purchases, club rentals, and general inquiries in a friendly and professional manner

• Process transactions accurately using point-of-sale systems, including cash handling and credit card processing

• Maintain shop inventory by stocking shelves, organizing merchandise displays, and conducting regular inventory counts

• Open and close the golf shop according to established procedures, including securing cash drawers and locking facilities

• Assist golfers with tee time reservations, scorecards, and course information

• Maintain a clean, organized, and visually appealing shop environment at all times

• Coordinate with outside staff to ensure smooth flow of golfer check-in and course play

• Must be able to lift and carry a minimum of 25 pounds to assist with merchandise shipments and equipment handling.

• Perform additional duties and responsibilities as assigned by the General Manager, which may include tasks outside the primary scope of this role in support of overall golf course operations.

Qualifications: • Experience in golf, retail, or hospitality is preferred but not required — we will train the right candidate • Must have a flexible schedule and be available to work opening and closing shifts • Weekend and holiday availability is required • Strong interpersonal and communication skills — you genuinely enjoy working with people • Positive, coachable attitude with a desire to grow and improve • Basic math and cash-handling skills • Ability to stand for extended periods and work in both indoor and outdoor environments • Reliable, punctual, and team-oriented

Age Requirement: Applicants must be 17 years of age or older to apply.

Schedule & Availability: Our golf course operates seven days a week, including holidays and weekends. Candidates must have a flexible schedule that allows them to work any of the following. • Opening shifts (early morning start) • Closing shifts (evening close) • Weekends (Saturday & Sunday) • Holidays and peak season dates

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