About this role
Contractor Sales Representatives are important members of the Star Nursery team. They provide outstanding customer services and sales assistance to business-to-business customers – our contractors. They maintain a safe workplace and efficient and productive work flow.
• Follow operations standards for cost control, waste reduction, quality, safety, and complete and on-time service
• Follow policies in the areas of operations techniques, materials usage, shipping and receiving, capacity planning, scheduling, safety, customer satisfaction,
• Provide leadership for problem-resolution to facilitate faster improvements and improved working relationships
• Walk the nursery to understand and plan for plant availability
• Complete plant orders from commercial customers and assist with retail customers during high traffic flow to our stores
• Placing special orders & upsell
• Set up Deliveries & Route Trucks
• Routing trucks
• Perform other related duties as assigned
Skills:
• Planning: an ability to think ahead and plan in short/ long term ranges
• The ability to organize and manage multiple priorities
• Problem analysis and problem resolution at both a strategic and functional
• Strong ability to interact in a positive manner with varying types of customers, both retail and commercial
• Excellent interpersonal and communication (written and verbal) skills
• Strong team player
• Commitment to company values
• Extensive knowledge of plant material and garden center merchandise and operations
• Ability to follow directions as well as work independently to achieve goals and complete assigned tasks
• Ability to maintain positive relationships with stores and corporate employees at varying levels
• Ability to work outdoors in all types of weather
• MS Office Skills
• Effective and relevant work experience in a garden center industry or equivalent
Physical Aspects of the job
• Frequently bending, twisting and rotating trunk, arms and legs
• Standing 100% of the time/walking 99% of the time/climbing 10% of the time
• Working with arms extended and bent constantly
• Frequently moving parts and stock weighing up to 35 pounds, 10 to 50 feet
• Occasionally moving parts and stock weighing up to 50 pounds; pushing and pulling
• occasionally
• Frequently moving merchandise weighing 10 to 25 pounds from floor to counter
• Occasionally moving and stocking overhead shelves with parts weighing 5 to 15 pounds
• Constant gross hand and finger dexterity; frequently grasping and manipulating
• Constant hand and eye coordination