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Library Public Services Assistant @ PHI

Exeter, California, USOnsitePart-time
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About this role

PAY: $25.00-$28.00 per hour.

REPORTS TO: Assoociate Director of the Library

SCHEDULE: Part-Time, Academic Year: evening/night shift 4.5 hours per week, weekend rotation may be required. Schedule may vary according to departmental and Academy needs.

STATUS: Part-Time

DEPARTMENT: Library

Provide public service assistance to library patrons, supervise student workers at the Circulation Desk, and perform clerical and administrative tasks.

This is a part time position from September through May with possible hours during July through the beginning of August. Sunday day or evening is required, additional weeknight shifts also available.

Job Responsibilities

• Oversee the operations of the Circulation Desk and supervise student workers in absence of Circulation Coordinator.

• Provide on-demand general circulation functions using the online library management system. Assist patrons with the use of library resources in all formats including: digital collections, computers, printers, microform equipment, and circulating media equipment.

• Reshelve materials.

• Monitor patrons and visitors in building.

• Work on special projects, as assigned.

• Expected to solve problems or address issues that require immediate attention.

• Oversees attendance and work of student employees in absence of Circulation Coordinator

Position Requirement

Education

• Associates or Bachelor's degree preferred

Experience

• Library experience preferred.

• Strong customer-service skills.

• Experience working with adolescents in an educational setting preferred.

Skills & Knowledge

• Ability to open/close building.

• Ability to understand, discuss and apply policies, procedures and proposed changes as needed/required.

• Working knowledge of library terms, knowledge of basic library research methodology and the ability to conduct simple bibliographic searches in the library management system.

• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.

• Strong interpersonal skills with ability to develop and maintain collegial relationships.

• Excellent communication (written and verbal) skills.

• Ability to work with students by building trust and credibility.

• A strict adherence to confidential policies is required.

• Ability to work independently and handle multiple priorities and deadlines simultaneously, with accuracy.

• Experience working with Microsoft Office suite and Windows operating system required, plus the ability to learn additional applications as needed.

• Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including during stressful situations.

• Responsibility for building safety in the absence of a librarian.

• Ability to take action to deal with disruptive or problem patrons.

Additional Requirements

• Successfully complete a criminal background check (reviewed every 5 years).

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