About this role
Join our team and live the Ollie-tude!: (Ollie's Core Values)
• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
Competitive Benefits
• Medical, Dental, Vision, and RX coverage after 30 days of employment.
• Company vehicle
• 401K, Company match begins at Associate enrollment
• Strong career growth & talent development culture
• 20% Associate discount on all Ollie's purchases.
• Vast array of voluntary benefits
Position Overview:
The Director of Stores is responsible for the overall store operations in their designated region. This position is responsible to lead a remote field leadership team to achieve optimum business results effectively and efficiently. This is including but not limited to; sales, inventory, store conditions, staffing, customer service and profitability.
Primary Responsibilities:
• Develop and implement procedures for maintaining effective and efficient store operations.
• Strategic planning for store growth and increased business results.
• Evaluate and develop improved techniques for inventory control, shipping and receiving, and efficient use of labor.
• Report performance and initiate improvements for general store operations.
• Develop and execute plans for coaching, training and development, evaluating, and supervising of District Team Leaders.
• Operational excellence with regard to the company's key performance indicators and overall business results.
• Ensure high quality customer service is delivered by Team Leaders and Associates.
• Conduct store visits to ensure that store conditions, service and business are meeting the company expectations.
• Assist in Associates recruitment, performance evaluations and Associates promotion and retention.
• Contribute to the company's strategic planning on Health and Safety issues.
• Provide subject matter expertise to District Team Leaders and stores on operational execution.
• Identify skill gaps and provide appropriate training to the team.
• Provide motivation, inspiration and enthusiasm to Team Leaders and Associates.
• Responsible for overall turnover results.
• Develop succession plans for all direct reports and the Director of Stores.
• Complete any additional responsibilities and/or duties as assigned.
Qualifications:
• High School diploma or equivalent required.
• Bachelor's degree preferred.
• Minimum of 10 years of retail experience in a multi-unit management position in a mid-size to large retail service-oriented business, or demonstration of skills and learning through an internal development program and selection process.
• Ability to effectively manage in a professional work environment.
• Ability to lead and execute efficiently, exhibit character, possess exemplary work habits, commitment and integrity.
• Ability to exercise sound judgment.
• Efficient planning, prioritization and implementation of detailed instructions.
• Ability to learn and communicate new information and processes to all associates within company standards.
• Must be results-oriented through positive leadership.
• Comprehension of selling and service skills.
• Outstanding interpersonal and listening skills.
Physical Requirements:
• Frequent travel is required.
• Physical ability to stand for extended periods.
• Frequent standing, bending, stooping and kneeling.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to work in a constant state of alertness and safe manner.
• Must have the ability to operate a motor vehicle and have a valid state issued license.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.