About this role
Job Requirements:
• High school graduate or GED.
• Minimum two years of experience in housekeeping procedures, preferably with a hotel, hospital, retirement community or public facility.
• Possess general knowledge of infection control.
• Must have working knowledge of housekeeping, floor care, and laundry methods, materials, and equipment.
• Good interpersonal relationship skills and supervisory skills.
• Ability to work independently and use good judgment.
Responsibilities:
In coordination with the Manager of Housekeeping, is responsible for all housekeeping activities at TW including apartments, offices, and common areas.
• Develop and implement daily cleaning schedules, ensure consistent adherence, and oversee the completion of monthly, quarterly, and annual routine cleaning services in a timely and efficient manner.
• Follows up to ensure member satisfaction with services provided.
• Orders and maintains inventory of housekeeping supplies.
• Assists with all aspects of cleaning and maintaining Independent Living, Assisted Living, Memory Care, and short- and long-term care residences, as well as shared and common areas, in accordance with established standards.
• Handles special and/or emergency requests as directed by the housekeeping Manager.
• Provides new-hire orientation and in-service training for housekeeping, EVS, and laundry employees.
• Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives.
• Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from appropriate manager when needed.
• Uses tactful, diplomatic communication techniques in all relations with others.