About this role
Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Dental Lab Billing & Scheduling Clerk opportunity at NDX Kiess Kraft Dental Laboratory in Omaha, NE.
The regular hours for this position are from 7:00 AM to 3:00 PM, Monday through Friday, and subject to change from time to time (usually between 30 to 40 hours total per week depending on volume).
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
• Unpacking of all returned cases
• Sorts and attaches doctor prescriptions
• Schedule all incoming cases
• Responsible for invoicing all finished cases and will sort and attach
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for sorting out COD shipments and sending them with proper amounts
• Responsible for sorting out and properly sending packages that requires express services
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
• Answer incoming client phone calls
• Maintain proper level of assembled shipping boxes
• Responsible for organizing and maintaining supply rooms
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
• Assist with filing completed paperwork properly
• Assist with supply request fulfillment as needed
Minimum Education and Experience Required:
• Required: Knowledge of Microsoft Office
• Required: Basic Computer skills and Data Entry experience
• Required: Telephone Etiquette and Customer Service skills
• Preferred: High school diploma or equivalent
• Preferred: Administrative experience
Physical Requirements:
• Ability to sit and stand for extended periods of time
• Exhibit fine motor skills and/or perform repetitive motions
• Read and interpret prescriptions and other required documentation
• Ability to effectively communicate technical information
• Vision capabilities: depth perception, attention to detail, and/or color