About this role
Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Dental Lab Scheduling Coordinator opportunity at NDX Davis Dental Laboratory in Wyoming, MI.
The regular hours for this position are from 9:00 AM to 5:30 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
• Read prescriptions and specifications received from dentist
• Record and schedule work
• Assist in opening and inspecting cases
• Assist in packaging cases for shipment
• Answer telephone, respond to inquiries and notify customers of delivery times, when necessary
• All other duties as assigned
Skills and Abilities Preferred:
• Knowledge of tooth anatomy
• Knowledge of billing procedures
Minimum Education and Experience Required:
• Required: Experience with keyboard and Windows-based programs
• Preferred: Experience handling incoming calls
• Preferred: High School Diploma or equivalent
Hazardous Materials or Equipment Used:
• OptiCide (surface disinfectant)
• Computer, copier, telephone
Physical Requirements:
• Regularly required to sit, stand, walk, and/or reach
• Perform repetitive motions
• Read and interpret prescriptions and other required documentation
• Ability to effectively communicate technical information