About this role
Full Time, 8:00AM-5:00PM, Monday-Friday
Job Qualifications: • High school education or GED required • Associate degree preferred
The Referral Coordinator is responsible for performing all aspects of referral management to include incoming, outgoing, home health, EMR generated in-basket and patient precertification. Performs all aspects of the front office including patient registration, answering phone lines, scheduling patient appointments, and assisting with routing patients' issues to the proper person for resolution. Ensures all demographic data is collected and is entered correctly into the computer system. Enters insurance information, co-pay and co-insurance information and scans identification and insurance cards as required. Uses EMR system practice management and electronic medical record systems proficiently as primary source of documentation of all patient visits and correspondence. Complete all required training when scheduled, allowing no one to become delinquent. Practices work in a safe manner, following proper protocols of infection control, accident prevention, proper body mechanics, etc. Attends meetings/training sessions as directed. Performs other duties as assigned