About this role
Transportation Coordinator
The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints/questions in a prompt, courteous and effective manner.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
• Maintains a good working relationship with customers by responding to & filtering inquires and complaints concerning receipts, invoices, shipments, inventory counts, etc by either phone or email
• Refers service or billing issues to designated departments for investigation
• Processes and inputs customer orders and receipts within the TMS Mercury Gate
• Tracks/traces orders using TMS and Online Tracking Websites
• Other duties as required and assigned
What you need: (requirements)
Experience
• High school diploma or GED (General Education Diploma) equivalency
• Minimum 6 months related experience and/or training; or equivalent combination of education and experience
• Knowledge in customer service position preferred
• Ability to occasionally lift and/or move up to 25 pounds
What you gain from joining our team:
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Access wages early with the Rain financial wellness app
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!
Join our Team!
• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply1