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Yard and Customer Service Associate @ GEN

College Station, Texas, USOnsiteFull-time
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About this role

Yard and Customer Service Associate College Station, TX

Red River Brick, a premier brand of the General Shale network in the Southwest U.S., is seeking a Yard and Customer Service Associate to join our College Station, TX facility. This role is ideal for a customer-focused professional who is eager to develop in-depth knowledge of our products while supporting both customers and the sales team in the office and the yard.

Key Responsibilities:

• Provide inside sales support and exceptional customer service

• Process orders, invoicing, and cash sales

• Answer incoming calls and respond to customer inquiries

• Enter and maintain accurate data in the SAP system

• Coordinate with dispatch to schedule truck deliveries (dispatch experience a plus)

• Collaborate closely with the outside sales team

• Perform manual handling of product as needed

• Assist customers and drivers in the brick yard with order pickups

• Operate a forklift to load and unload materials safely and efficiently

• Maintain a clean, organized, and safe yard environment

Qualifications:

• 2–5 years of customer service and/or inside sales experience

• Associate or Bachelor's degree in Business, Marketing, or a related field preferred

• Strong computer skills; SAP experience a plus

• Excellent written and verbal communication skills

• Self-motivated, organized, and able to manage multiple priorities

• Previous forklift experience or ability to become certified preferred

• Willingness to work both in an office setting and outdoors in a yard environment

What We Offer:

• Salary Range: $40,000 - $50,000

• Comprehensive benefits package

• Schedule: Monday - Friday, 8:00 AM - 5:00 PM

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