About this role
Do you love fast-paced environments, games, music, and creating unforgettable experiences? Are you ready to take the next step toward management while working in a fun and exciting atmosphere?
At FACE Amusement, our Team Captains help keep the arcade running smoothly while delivering amazing guest experiences every single day.
This is the perfect role for someone who is responsible, energetic, and ready to grow.
As a Team Captain at Lulu's Arcade, you'll play a key role in daily operations and guest experience.
Your Mission Includes:
• Helping open and close the arcade
• Supporting daily operations during busy shifts
• Training new team members on:
• Company culture
• Guest service
• Game knowledge
• Safety & cleanliness
• Creating FUN experiences
• Assisting guests with games, prizes, attractions, and parties
• Troubleshooting minor game or guest issues
• Keeping the arcade clean, organized, and high-energy
• Supporting special events, birthday parties, and promotions
• Maintaining a positive and upbeat environment
• Jumping in wherever needed to keep the fun going
WHAT WE'RE LOOKING FOR
• Previous experience in an arcade, family entertainment center, restaurant, retail, or other high-volume entertainment environment
• Positive attitude and strong work ethic
• Dependable, responsible, and punctual
• Comfortable multitasking in a fast-paced setting
• Strong communication and people skills
• Ability to train and support team members
• Flexible availability including nights and weekends
• Desire to grow into a management role
WHY YOU'LL LOVE IT HERE
• Fun and exciting work environment
• Growth opportunities toward management
• Flexible scheduling
• Work with games, music, and events every day
• Build leadership and customer service skills
• Every shift is different
READY TO LEVEL UP?
If you're ready to work hard, have fun, and grow your career with FACE Amusement…
APPLY TODAY
The next level starts here!!
Benefits:
• Medical, Dental, Vision, Short-term and Long-term Disability, and Life Insurance
• Company paid Teladoc visits (Tele-medicine)
• Free Employee Assistance program (EAP)
• 401k Standard and Roth with company match of 4% Vested as of Day One
• Paid time off (PTO)
• Four Paid Holidays – New Year's, Independence Day, Thanksgiving, and Christmas
• Annual Merit increases
• Annual Bonus Eligible
• We offer direct deposit
Incentives:
• One Hours free play card for team member and immediate family to FACE Amusement arcades and 20% discount at FACE owned restaurants
• Free admission and discounts for the team member and a guest to various amusements in our operating areas.
• Work Anniversary Bonuses – 1-Year: $100, 5-Year: $500, $10-Year: $1,000, etc.
FACE Culture
All Team Members of FACE are expected to support the brand through active engagement in our core values:
Faith: being confident in one another
Attitude: responding positively regardless of circumstances
Consistency: doing what is expected everyday
Excellence: pursuing my personal best