About this role
• Understands and upholds Chico's, Employment Guidelines, policies, standards and procedures.
• Understands and follows all management policies and promotes Chico culture by using Servant Leadership as primary management structure/philosophy.
• Is responsible for the management, supervision and service for all Food and Beverage operations.
• Manages F&B labor and food costs to meet targeted goals.
• Plays an active role in the planning and implementation of menu items and daily specials, collaborating with the Executive Chef, and outlet managers
• Coordinates product purchasing for all kitchens. Manages cross-purchasing, and volume purchasing.
• Is responsible for managing POS programming, equipment, manuals, and reports.
• Is responsible for use and development of restaurant Reservation software to capture the full potential of the software.
• Develops and maintains process for receiving and securing all F&B goods.
• Participates in F & B hiring, interviews, performance management and discipline.
• Assigns and oversees detailed training plan (department orientation) for all new F&B Staff.
• Ensures department managers Develops and oversee carry out their role regarding cost control, safety, scheduling, training, ordering, inventory, HR,
• Maintains inventory of flatware, glassware and plates for all kitchens.
• Manages Linen ordering, cost and storage.
• Ensures F&B Dress Codes, appearance, uniform guidelines are being followed.
• Manages all F&B uniform inventory. Issues appropriate uniforms to new employees.
• Is responsible for managing performance of F&B Managers in an ongoing, consistent manner. Addresses conflicts and discipline privately. Uses proper documentation.
• Is responsible for monitoring job satisfaction and individual development of directly supervised managers.
• Develops new avenues for staff education. New Passport classes, farm tours, food and wine shows etc…
• Is responsible for daily regular contact with F & B Department Managers assuring they have the tools and support to be successful in their positions.
• Participates in F & B hiring, interviews, performance management and discipline.
• Is responsible for overseeing all F & B storage areas and use of space.
• Ensures department managers complete inventory on the 1st of each month.
• Coordinates with Accounting and support staff to ensure invoice SOP's are followed.
• Facilitates monthly Department huddles in all departments
• Attends monthly Managers Huddles, and comes prepared with required accounting figures.
• Facilitates weekly Food and Beverage meetings
• Participates in Chico's Passport program, ensuring all staff attend necessary classes and complete Passports in the prescribed time frame.
• Is responsible for cleanliness and sanitation of all food storage areas.