About this role
Join Our Legacy: Plumbing Outside Sales Position at Connor Co. in Lafayette, IN
Are you ready to step into a role that not only offers a deep-rooted history but also promises a future filled with growth and opportunity? Connor Co., a company with a rich heritage, is pleased to announce an exciting opening for a Plumbing Outside Sales in Lafayette, IN. We are seeking a driven individual who is committed to building a lasting career within our esteemed organization.
Key Requirements:
• Extensive background in Plumbing is essential.
• Successful completion of pre-employment background check and drug testing.
Role and Responsibilities:
• Interpret blueprints and schematics with precision.
• Collaborate with customers and outside sales teams to identify suitable solutions for meeting customer requirements.
• Address customer inquiries about product details, pricing, availability, and applications.
• Coordinate product deliveries and oversee the logistics.
• Assist in the collection of outstanding payments from customers.
• Attend industry trade shows and engage in product training.
• Offer post-sales support by consulting with clients to resolve issues.
• Conduct product demonstrations and explain features to customers.
• Ensure prompt order processing and confirmations using the Eclipse ordering system.
• Provide price quotes, credit terms, warranties, and delivery timelines.
• Follow up on submitted estimates and bids.
• Handle customer requests for quotes and product information.
• Identify potential customers and expand territories through various strategies.
• Manage customer orders from inception to delivery.
• Stay updated on market conditions, product innovations, and competitor offerings.
• Occasionally visit job sites for on-site troubleshooting.
• Participate in monthly sales meetings and industry events.
• Be available for after-hours customer calls and shop access.
• Process warranty claims efficiently.
• Generate reports and assist the Branch Manager as needed.
• Provide competitive analysis to support dealer acquisition.
• Distribute product brochures and catalogs to customers.
• Offer comprehensive information on the company's product range.
• Conduct post-sales follow-ups when necessary.
• Provide technical support, including monitoring shipping, delivery, and returns.
• Recommend products tailored to customer needs and interests.
• Collaborate with other departments to address customer inquiries.
• Fulfill additional tasks as requested.
These responsibilities reflect the diverse and multifaceted nature of the role, combining technical expertise, customer engagement, and administrative tasks.
Minimum Education and Experience:
• High School Diploma or equivalent.
Essential Knowledge, Skills, and Abilities:
• Build and sustain positive customer relationships effectively.
• Quickly acquire proficiency in Eclipse software.
• Execute tasks with minimal supervision, demonstrating independence.
• Employ critical thinking skills to identify alternative solutions through logical reasoning.
• Apply mathematical reasoning to select appropriate methods and formulas for problem-solving.
• Capably assess and prioritize workloads for efficient task management.
• Exhibit a friendly demeanor and maintain a positive attitude, delivering exceptional customer service both in person and over the phone.
• Demonstrate keen attention to detail and a focus on accuracy.
• Possess strong interpersonal communication skills.
• Maintain professionalism and patience while managing a demanding workload.
• Possess knowledge of plumbing products and markets.
• Exhibit maturity and extensive experience in interacting with individuals at all levels, including management, personnel, and customers.
• Showcase strong organizational abilities.
What We Offer:
• Competitive salary and comprehensive benefits package, including Medical, Dental, and Vision coverage.
• Options for Voluntary Term Life insurance, Medical and Dependent Care Flexible Spending accounts.
• Robust 401k plan.
• Generous Paid Time Off (PTO) and eight (8) paid holidays.
• $10,000 in life insurance, Short-Term Disability, and Long-Term Disability are covered 100% by Connor Co. for full-time employees.
To learn more about our legacy at Connor Co., visit us at www.connorco.com.
Application Process:
• Please apply exclusively through our job board: Connor Co. Career Opportunities
• We are not accepting in-person applications.
• Kindly refrain from phone inquiries.
At Connor Co., it's the people who truly make a difference. Join us and be part of our enduring journey!
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