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HVAC Technical Support Specialist @ BRA

Rochester, New York, USOnsiteFull-time
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About this role

Can you follow a wiring diagram, use a multimeter, and stay curious until you find the fault? Your experience could be a great fit at Laars - even if you have never worked on a boiler. We can teach the heating equipment. You bring the electrical troubleshooting skills and the drive to help people.

Maybe you are an HVAC or electrical apprentice, an automotive technician, or a maintenance technician looking for your next challenge. Here, you can learn from experienced teammates, work on a wide range of equipment, and build a career with a company where people choose to stay.

WHAT YOU WILL DO

* Help contractors and other customers work through equipment issues, beginning with the support tools and product knowledge you build on the job. * Read wiring diagrams, understand sequences of operation, and use voltage and continuity readings to guide clear, safe troubleshooting steps. * Learn how Laars boilers and water heaters work, from electrical controls and sensors to plumbing, gas, venting, and parts identification. * Document what you find, ask for help when an issue needs deeper expertise, and share lessons that make the whole team stronger.

WHAT YOU BRING

* Hands-on experience diagnosing low-voltage and/or line-voltage electrical problems, with sound electrical safety habits. * The ability to read wiring diagrams and use a multimeter to take and interpret measurements. Clear communication, patience with customers, a willingness to learn, and a high school diploma or equivalent.

Relevant backgrounds include: electrical or HVAC apprenticeship, automotive electrical diagnostics, industrial maintenance, controls, and similar technical work. Prior boiler experience is welcome, but it is not required for this hiring path

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