About this role
JOB TITLE Customer Service Expeditor
SALARY Non-Exempt – Full Time - Hourly
JOB LOCATION Arhaus Upholstery – Conover, NC
WEEKLY HOURS Monday – Friday 6a – 3:30p Overtime as needed
DEPARTMENT Customer Service
REPORTS TO Sandy Church
POSITION DETAILS JOB PURPOSE The Customer Service Expeditor will be responsible for tracking and shipping UPS packages daily.
DUTIES AND RESPONSIBILITIES The Customer Service Expeditor will: ensure weekly parts orders are being completed in a timely manor, and correctly; follow up with department supervisors regarding part orders needed; report any delays for part orders to Customer Service; provide reports / lists of missing items to Purchasing to be ordered; prepare, package and ship all part orders; ship UPS packages daily; track packages; update system with correct shipping information; maintain an organized and clean work area and prepare nightly reports.
WORKING CONDITIONS Heated and cooled furniture manufacturing plan with concrete floors. Office environment as needed.
SUPERVISION RECEIVED Minimum
SUPERVISION EXERCISED None
DIRECT REPORTS None
QUALIFICATIONS
MINIMUM EXPERIENCE REQUIREMENTS Computer experience.
PREFERRED EXPERIENCE REQUIREMENTS Experience shipping items in a manufacturing environment preferred.
MINIMUM EDUCATION REQUIREMENTS High School Diploma or Equivalent.
PREFERRED EDUCATION REQUIREMENTS High School Diploma or Equivalent.
REQUIRED SKILLS Must be a Team Player. Must be reliable. Must be able to work with minimum supervision. Must have your own reliable transportation. Must be able to work Weekends and Overtime. Must have strong communication skills in reading, comprehending, speaking, and writing in English. Must be able to operate a computer and email. Must have good vision. Must be able to lift/push/pull up to 50 lbs. Must be detail oriented.
PHYSICAL & ENVIROMENTAL REQUIREMENTS Must be able to lift/push/pull up to 50 lbs. Must be able to walk/stand for a minimum of 8 hours per day. Must be able to work in normal conditions of a furniture manufacturing plant that is heated and cooled. Must have good vision. Must be able to wear required PPE of Safety Glasses and close-toe / close-heal shoes when required. Must be able to adhere to all Safety policies and procedures to prevent injuries to yourself and others.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.