About this role
- POSITION PROFILE Job Title: Sample Login Technician (SR) Reports to (title): Customer Service Supervisor Department: Customer Service Basic Purpose: What is the overall function of the job? Sample receipt, organization of client information and samples, sample delivery, data entry and related duties for all clients in support of the Sample Login Team. Key Accountability/Responsibilities: What specifically is this job expected to accomplish? Receive and organize all client samples Data entry Unpack samples and organize them according to analytical requirements Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date Ensure all required samples are redirected as required Ensure accuracy of results and data entry Recognize routine and non-routine problems and escalate to the Supervisor Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements. Adhere to Bureau Veritas’ safety policies. All other responsibilities as assigned Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems? High School Diploma Ability to lift up to 40 lbs Excellent attention to detail Strong communication skills (both written and verbal). Strong computer skills (Microsoft Word, Excel, Outlook etc.) Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required - - -