About this role
GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer as a Top Workplace seven years running! GEMCORE is a rapidly growing multi-state family of companies headquartered in Hudson, OH. We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture! At GemCare Wellness , a GEMCORE family company, we work with employer groups, TPAs, PBMs & other groups to deliver wellness focused telephonic health coaching programs by utilizing a unique personalized strategy for each client. We have leveraged our health management expertise, and medical supply pricing efficiencies to form comprehensive programs that improve population health and effectively save costs. By employing a diverse group of Registered Dietitians, our health coaches are able to meet people where they are and build a foundation of trust with clients to achieve their goals. We provide personalized health coaching resources that provide lasting, significant improvements lessening the risk of acquiring future chronic conditions. Key Duties and Responsibilities Inbound/Outbound calling and messaging to program participants. Coordinate wellness program offerings with GemCare Wellness staff and members. Add and assign new members for coaching services. Respond to queries from assigned GemCare Wellness inboxes. Entering and sorting data into various excel workbooks. Track & document assign ed duties related to program out reach and implementation. Troubleshoot member issues. Complete all other duties as assigned by the GemCare Wellness management and or Director of Operations.