About this role
Salary: £? - ? per year
Requirements: Proven experience in VIP support, Executive Support, Service Desk, or a similar roleExperience working in financial services, ideally within the past three yearsExperience providing VIP or white-glove support, ideally in front-office or trading-floor environmentsStrong troubleshooting and analytical skills, with the ability to work under pressureExcellent communication and customer service skillsFamiliarity with Windows 10/11, Microsoft 365, Outlook/Exchange, iOS, macOS, Citrix/VDI, Intune/Autopilot, Teams/Zoom, or Bloomberg/Refinitiv/Eikon Responsibilities: Provide VIP and executive support remotely, by telephone, and face to face at users desksSupport Managing Directors, senior executives, and front-office usersTroubleshoot and resolve incidents quickly, prioritising according to business impactSupport remote and hybrid working technologiesAssist with deploying new applications, devices, and hardwareMaintain excellent communication and customer service when supporting senior stakeholders Technologies: CitrixHardwareSupportmacOSMicrosoft 365WindowsiOSOffice 365 More:
Were seeking an experienced VIP Desktop Support Engineer for a premium executive support function in a large enterprise and fast-paced banking environment. The role provides white-glove IT support to senior executives and front-office users. It is based on-site in London, pays £200–£250 per day inside IR35, and is an initial six-month rolling contract. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
last updated 40 week of 2026