About this role
Salary: £? - ? per year
Requirements: Previous experience in an IT support, helpdesk, or technical support roleKnowledge of Windows operating systems, Microsoft 365, and common IT hardwareStrong problem-solving and troubleshooting skillsExcellent communication and customer service skillsAbility to prioritise workloads and work effectively both independently and as part of a teamRelevant IT qualifications are desirableA valid or update-service DBS, or willingness to obtain oneAn enhanced DBS check and satisfactory references are required Responsibilities: Provide first- and second-line IT support to staff and students across the CollegeDiagnose and resolve hardware, software, network, and user account issuesSupport and maintain desktop computers, laptops, printers, mobile devices, and classroom technologyAssist with the installation, configuration, and maintenance of IT systems and applicationsManage service desk tickets and ensure issues are resolved within agreed timescalesWork collaboratively with colleagues to support the continuous improvement of IT services Technologies: HardwareSupportMicrosoft 365MobileNetworkWindowsOffice 365 More:
We are The Supply Register, recruiting on behalf of Wolverhampton College for an enthusiastic and committed IT Support Technician to join its growing team. This role supports students and staff by providing technical assistance and helping ensure the smooth operation of the Colleges IT systems and infrastructure. The position is based in Wolverhampton and is available full-time or part-time on an ongoing basis. We offer a supportive and welcoming IT team, professional development and training opportunities, exposure to a wide range of technologies and users, and the opportunity to support staff and learners. We and Wolverhampton College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
last updated 40 week of 2026