About this role
Salary: £25,800 - 25,800 per year
Requirements: A positive attitudeStrong communication skillsReliability and professionalismA desire to learnGood organisation and time managementConfidence speaking with customersExtensive technical experience is not required Responsibilities: Take support calls and respond to emailsAssist users with common IT issuesLog and manage support ticketsProvide excellent customer serviceReset passwords and administer accountsSupport Microsoft 365 applicationsTroubleshoot PCs, laptops, and printersAssist with device setup and configurationEscalate complex issues to senior engineersUpdate support recordsMaintain customer documentationFollow service procedures and SLAs Technologies: SupportMicrosoft 365Office 365 More:
We are a leading MSP in South Yorkshire, seeking a First Line IT Support Technician to join our busy helpdesk team. This role suits someone who enjoys helping others, solving problems, and learning about business technology. We provide full training.
last updated 40 week of 2026