About this role
Salary: £29,000 - 69,000 per year
Requirements: Experience providing day-to-day technical support and investigating and resolving incidents across IT systems and infrastructureExperience administering Microsoft Active Directory, including user accounts, security groups, permissions and organisational unitsExperience managing user access, password resets, account lockouts, and joiner, mover and leaver requestsAbility to apply role-based access controls and ensure users have appropriate system accessExperience monitoring Red Hat OpenShift environments and supporting users with access, authentication, application deployment and platform issuesAbility to investigate platform alerts, failed deployments, connectivity issues and application incidentsExperience with routine system maintenance, upgrades, patching and security checksAbility to maintain accurate technical documentation, support procedures and configuration recordsAbility to undergo and obtain UK Government Security ClearanceNatural curiosity and a methodical approach to quickly and confidently identify root causes Responsibilities: Provide day-to-day technical support and investigate and resolve incidents across IT systems and infrastructureAdminister Microsoft Active Directory, including creating and managing user accounts, security groups, permissions and organisational unitsManage user access, password resets, account lockouts, and joiner, mover and leaver requestsApply role-based access controls and ensure users have appropriate system accessMonitor the health, availability and performance of Red Hat OpenShift environmentsSupport OpenShift users with access, authentication, application deployment and platform-related issuesInvestigate platform alerts, failed deployments, connectivity issues and application incidentsPerform routine system maintenance, upgrades, patching and security checksMaintain accurate technical documentation, support procedures and configuration recordsTake ownership of fault investigations and work with users, internal stakeholders and external partners Technologies: Active DirectorySupportMobileNetworkOpenShiftSecurity More:
We are Virgin Media O₂, connecting people through broadband and mobile services. We are hiring a full-time Technical Security Engineer for locations in Andover, Guildford, Northampton or Slough. Youll join a small, collaborative team and build expertise in security platforms and modern infrastructure, with opportunities to contribute to projects and develop your skills. We work flexibly and ask colleagues to spend at least eight days a month connecting in person. We are committed to inclusion and offer employee network groups. Benefits include Bupa healthcare, wellbeing support, life cover, pension, generous holiday and your birthday off, plus optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, service discounts, Virgin Family and O₂ Priority. Recruitment may include recruiter and video calls, a hiring manager interview and a task or assessment; offers are subject to background checks.
last updated 40 week of 2026