About this role
Salary: £55,000 - 95,000 per year
Requirements: Hands-on experience and detailed technical knowledge supporting Unix/Linux operating systems in a technical support roleDemonstrable administration experience with several of the following: RHEL, HP-UX (including agile hardware addressing), SLES Linux, Solaris, CentOS, Ubuntu, and DebianDemonstrable experience with LDAP, BIND, and Ignite administrationUnderstanding of network services, storage, virtualisation, and identity and access management in a *nix environmentAbility to create and develop shell scriptsKnowledge and experience deploying and managing security and system patching, using tools such as Red Hat SatelliteExperience supporting middleware or applications in a *nix environment is beneficialAbility to troubleshoot complex, technical, multi-site, multidisciplinary problems and incidentsExcellent written and oral communication skills, including strong presentation skillsAbility to use a Service Desk tool to manage incident, change, and problem tickets and carry out reportingAbility to work under pressure and meet tight deadlinesAbility to manage workplace conflict and challengesITIL qualificationProfessional IT certifications relating to Unix or Linux platforms Responsibilities: Provide technical expertise and guidance within the team on a daily basis, ensuring workflow and customer expectations are managedSupport the managed services team with advanced troubleshooting of incidents in customer environmentsAct as a technical resource for major incidents involving Unix/Linux technologiesManage incidents and problems within agreed service levelsPerform technical root cause analysis for recurring or major incidentsAssist with project engagement to ensure technical solutions meet customer requirementsComplete and maintain technical documentation to professional standardsIdentify technical problems and potential service improvements across customer environmentsLog calls with third-party vendors and manage them through to resolution or escalationEnsure technical components and supported technologies within the technical tower are correctly configuredContribute to technical excellence across the wider Infrastructure teamContribute to and work toward technical and service goals defined by managed services leadership Technologies: AIDebianHardwareSupportITILLDAPLinuxNetworkRHELSecurityUbuntuUnixUX UI Design More:
We are NTT DATA, a global business and technology services, AI, and digital infrastructure leader with more than $30 billion in revenue. We co-innovate with clients and partners worldwide, serve 75% of the Fortune Global 100, and have experts in over 70 countries. As part of NTT Group, we benefit from more than $3 billion in annual R&D investment. We offer tailored benefits supporting physical, emotional, and financial wellbeing, ongoing learning and development, and flexible work options. We are committed to equity, diversity, and inclusion and work to remove employment barriers for people with disabilities and long-term health conditions. Applicants who declare a disability during the application process and meet the roles minimum requirements are guaranteed an interview. We can provide reasonable adjustments during recruitment. This is a Technical Engineering role.
last updated 40 week of 2026