About this role
Salary: £28,000 - 34,000 per year
Requirements: Hands-on Microsoft Defender experience, including vulnerability remediationGood desktop support experience across laptops, desktops and mobile devicesStrong Microsoft 365 / Office 365 knowledgeExperience troubleshooting hardware, software and connectivity issuesA good understanding of IT securityAbility to investigate and resolve technical issues independently Responsibilities: Provide technical support across desktop and mobile devicesTroubleshoot hardware, software, operating system and connectivity issuesConfigure, deploy and install hardware and softwareUse Microsoft Defender to identify and remediate security vulnerabilitiesSupport IT security and respond appropriately to security issuesSupport device management and deployment through Microsoft IntunePackage and deploy applicationsSupport IT projects across the desktop and wider IT environmentTest and evaluate new hardware and softwareProvide users with guidance and support on systems and applicationsWork with third-party suppliers to resolve technical issuesSupport users across multiple locations when required Technologies: HardwareSupportMicrosoft 365Microsoft IntuneMobileOffice 365Security More:
Were recruiting a Desktop Support Analyst to join our established internal IT team, providing technical support across a multi-site organisation. This is a broader role than traditional first-line support, with hands-on involvement in IT security, vulnerability remediation, device management and application deployment. Experience with Microsoft Intune and application packaging would also be particularly useful. The role is permanent and full-time, based in Nottingham, with a salary of £28,000–£34,000.
last updated 40 week of 2026