About this role
Salary: £46,000 - 56,500 per year
Requirements: Proven experience as a Scrum Master or in a similar Agile leadership roleCertified Scrum Master (CSM)Strong experience in Agile delivery environments, including Scrum and/or KanbanAdvanced knowledge of Azure DevOps for planning, backlog management, and reportingExperience facilitating Agile ceremonies and coaching cross-functional teamsAbility to help teams consistently deliver against commitments and sprint goalsStrong stakeholder management experience in organisational change and transformation programmesExperience managing dependencies across multiple business and technical teamsExcellent communication, facilitation, mentoring, and leadership skillsStrong conflict-resolution and problem-solving capabilitiesExperience delivering software, digital, or business transformation projectsExperience with Microsoft Dynamics 365 CRM, CRM-driven transformation, Higher Education, large complex organisations, or business change and digital transformation initiatives is highly desirableAbility to accommodate a 12-month fixed-term contract Responsibilities: Facilitate Agile ceremonies, including stand-ups, sprint planning, reviews, and retrospectivesCoach teams on Agile principles, Scrum practices, and continuous improvementSupport feature planning, backlog refinement, and delivery prioritisationMonitor team performance and sprint metrics to support delivery against objectivesManage dependencies between delivery teams and wider business functionsIdentify, remove, and escalate delivery impediments and risksPartner with Product Owners, stakeholders, and leadership teams on short- and long-term planningImprove communication, transparency, and stakeholder engagement across the programmeSupport delivery teams through a major Dynamics 365 CRM transformationWork with stakeholders to align business needs with delivery priorities and sprint goalsContribute to the ongoing maturity of Agile delivery practices across the organisation Technologies: AzureCRMDevOpsSupportKanbanMicrosoft Dynamics 365 CRMOffice 365CloudBackboneNetwork More:
We are recruiting for an experienced Scrum Master to support a significant digital transformation programme centred on a bespoke Microsoft Dynamics 365 CRM platform that underpins critical business operations. This visible role involves multidisciplinary teams and substantial stakeholder engagement. The position is based in Birmingham, with hybrid working averaging one office visit every two weeks. It is a 12-month fixed-term contract with a salary of £46,000–£56,500.
last updated 40 week of 2026