About this role
Salary: £64,000 - 104,000 per year
Requirements: Experience owning products or services for meeting-room and office technologyKnowledge of Microsoft Teams Rooms, AV, signage, print and room-booking platformsExperience managing hardware lifecycles and standardsExperience governing vendors and managing SLAsBacklog and stakeholder management skillsDemonstrable product or service ownership experience with relevant technologyExperience governing third-party or managed-service delivery against SLAsRelevant certifications, a degree or equivalent experienceAbility to balance user experience, security, cost and operational stabilityAbility to communicate clearly with technical and non-technical stakeholdersOpen-minded, collaborative and creative approach to work Responsibilities: Own the roadmap, standards and prioritised backlog for meeting rooms, room booking, print and signageDrive a consistent, reliable and modern in-office technology experienceGovern Kyndryl and AV/vendor operations, and approve changes before they reach productionManage hardware standards, lifecycle and refreshPartner with facilities and agencies on room and workplace technologyPrioritise demand and continuous improvement, using data and user feedbackDefine the service outcomes, standards and SLAs delivered by Kyndryl and other partnersGovern partner performance, manage demand and escalations, and retain accountability for the serviceOwn the product and service vision, roadmap and prioritised backlogHold delivery partners accountable for agreed outcomes and SLAs Technologies: HardwareSecurityMarketing More:
We are WPP, a trusted growth partner for leading brands, combining media intelligence, data, creativity, production, enterprise solutions and strategic counsel through our WPP Open platform. We work with valuable brands across more than 100 markets. WPP Enterprise Technology provides technology services for WPP and supports technology for some of the worlds most creative brands. In this role, we retain control of office-technology standards and roadmaps while Kyndryl delivers operations. We value creativity, belonging, collaboration and continuous learning, and offer opportunities to contribute to large-scale projects and work with creative problem solvers. We use a hybrid approach, with teams in the office around four days a week; accommodations or flexibility can be discussed during the interview process. We are an equal opportunity employer committed to respect, belonging and equal opportunities for career progression.
last updated 40 week of 2026