About this role
Salary: £60,000 - 110,000 per year
Requirements: Experience owning and driving roadmap strategy and definitionExperience in technical product management, program management, or engineeringExperience owning feature delivery and making product tradeoffsExperience with end-to-end product deliveryExperience leading engineering discussions about technology decisions and product strategyExperience owning and delivering end-to-end product strategy for ML/AI-powered consumer productsPreferred: Experience with subscription or commerce business models and lifetime-value-based decision-makingPreferred: Familiarity with reinforcement learning, multi-armed bandits, or multi-objective optimization applied to product personalizationPreferred: Track record of shipping products that changed customer behavior at scale, with 100M+ usersPreferred: Experience with experimentation design, causal inference, and long-term holdout measurement Responsibilities: Own the customer problem end to end and define the vision, strategy, and roadmap for Commerce Personalization across Prime Video surfaces, including the homepage, detail pages, checkout, notifications, and partner storefrontsBuild coordinated intelligence that accounts for customer decisions and journey stages, including honoring declined offers, prioritizing content for at-risk customers, and avoiding premature upsells for new subscribersDefine success measures and assess their impact on long-term outcomesEnable partner content discovery and personalized offer timing at scale across channels and marketsShip improvements quickly and demonstrate measurable impact, including reduced repetition, better timing, and increased engagement among at-risk segmentsPartner with Applied Science and ML Engineering on reinforcement learning, multi-objective optimization, and unified customer representations tied to customer outcomesAlign multiple teams around shared customer outcomes, using evidence to support decisions Technologies: AISupportSecurity More:
We offer Prime Video, a streaming service with movies, TV shows, Original and Exclusive content, live sports, add-on channels, and options to rent or buy titles. Available in more than 240 countries and territories, Prime Video is a fast-paced, growing business focused on innovating for customers. As Principal PMT for Commerce Personalization, you will build and scale systems that make relevant commerce offers feel timely and appropriate throughout the customer journey. Our PV Commerce Personalization & Member Experience team connects Prime Videos content experience with its commerce engine. We own the models, systems, and product experiences that determine which customers see which offers, when, and how, and partner across Prime Video to deliver value for customers and partners. We are evolving from siloed model optimization toward a unified system coordinating the full customer journey. We value a diverse, inclusive workforce and make recruiting decisions based on experience and skills.
last updated 40 week of 2026