About this role
Salary: £63,000 - 103,000 per year
Requirements: We require deep technical experience in identity and access management.We require production application services support experience across Windows and Linux operating systems.We require repeated examples of success in a senior-level technical position.We value strong familiarity with Windows/Linux, multi-tier web applications, middleware, containers, databases, networking, and Citrix/VDI.We value familiarity with public and private cloud environments, including AWS, Azure, GCP, and VMware virtualized systems.We value knowledge of source control management and CI/CD.We value a good understanding of application architecture and databases.We prefer knowledge of Java, .NET, and Python.We value networking architecture understanding, including F5 and HAProxy. Responsibilities: We diagnose and resolve complex application issues to ensure optimal performance and usability.We coordinate with department heads to identify and fix issues.We provide 24x7 on-call support on a rotational basis.We monitor application performance to measure uptime and downtime and improve availability and performance.We manage and resolve technical issues, provide incident reports, and follow issues through to resolution.We conduct regular reviews of systems to ensure application health, security, and availability.We collaborate with IT and development teams to implement software projects and update applications as required.We document procedures and practices in a clear and concise manner.We monitor, measure, and support the performance, availability, security, recovery, and throughput of application services.We oversee the operational integrity of tools, systems, and infrastructure, including technical or process changes that could impact application services. Technologies: AWSAzureCI/CDCitrixCloudGCPSupportJavaLinuxPythonSecurityVMwareWebWindowsASP.NETDevOps More:
We are Solera, a global leader in data and software services transforming every touchpoint of the vehicle lifecycle into a connected digital experience. We also provide products and services that protect homes and digital identities. We process over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an innovative culture and are dedicated to bringing the future to bear today through cognitive answers, insights, algorithms, and automation. This is a full-time role based in Westlake, Texas, and we are an equal opportunity employer.
last updated 40 week of 2026