About this role
Universal Music is the market leader in the music business. The world’s most famous music labels are part of us. We have been writing music history for over 100 years, representing numerous local and international artists across all genres. Our accomplishments are driven by our love for music, extraordinary artists, and our ambitious teams. At Universal Music Nordics, we continuously improve how we work to create greater value for our artists and rights holders. Our Royalty team plays a central role in this mission. We are looking for a Royalty Operations & Digital Transformation Manager to join our Nordic Royalty team as soon as possible. The role is ideal for someone who enjoys working with data, systems, AI, and complex workflows and who wants to help shape smarter ways of working in a core function of the music business. About the Role Your role will combine hands-on Danish royalty operations with royalty process development across Universal Music Nordics. As part of the Danish royalty operations team, you will help ensure accurate and timely accounting and settlements for artists and rights holders. You will work hands-on with reconciliations, validations, period-end closing, reporting, and analysis. At the same time, you will act as the Danish champion for digital transformation within the Nordic Royalty team. You will help align processes, share best practices, and develop more efficient and consistent ways of working across the region. A key part of the role is to actively explore how automation and AI can solve operational challenges, support the development of new digital tools, reduce manual processes, and improve data quality and efficiency. You will assess, design, and implement practical solutions across royalty operations at Universal Music Nordics. You will combine attention to detail with a broader Nordic perspective, collaborating closely with Royalty colleagues, Finance, Legal & Business Affairs, and other stakeholders across borders. The role reports to the Head of Royalty & Copyright, Nordic Region. Key Responsibilities Perform hands-on day-to-day royalty operations for Denmark, including royalty calculations and settlements for artists and rights holders Safeguard data quality through reconciliations, validations, and controls, while supporting period-end closing, reporting, audits, and analysis Take ownership of Danish royalty processes and review end-to-end workflows to eliminate unnecessary manual steps and create more efficient, scalable ways of working Drive the alignment and development of royalty processes, procedures, and working practices across the Nordic region Explore and implement AI-supported tools and emerging technologies to improve analysis, controls, reporting, decision-making, and process execution Qualifications Post-secondary education, preferably in finance, business administration, law, information systems, or a related field Relevant experience in operations, finance, royalty administration, data, or process development is an advantage Strong technical understanding of data and systems, including advanced Microsoft Excel skills; experience with BI tools is highly valued A strong interest in exploring AI and new technologies and turning opportunities into practical solutions; experience with AI, automation, or emerging tools Experience with SAP or similar systems is a plus, but not a requirement Fluency in English & Danish, Swedish or Norwegian is required We value relevant experience. However, the right mindset, curiosity, and approach to work are the most important factors for success in this role. Your Abilities and Personality You are results-driven, solution-oriented, and motivated by improving how things are done You enjoy working hands-on with operational processes and large datasets You are curious about technology and can turn improvement opportunities into practical solutions You take ownership, pay attention to detail, and follow tasks through to completion You communicate clearly and enjoy collaborating across teams, functions, countries, and cultures And That’s How We Are We are a team with a constant desire to move Universal Music forward and venture into new territory In our business, it is important to make good decisions quickly. We count on proactive employees who think ahead and find straightforward solutions We love to communicate openly across all levels and teams Diversity and tolerance – human and musical – are important to us The role is based in Copenhagen and requires regular on-site presence at our Danish office. If you are excited about the music industry, operational improvement, and emerging technologies, we would love to hear from you. We are looking very much forward to receiving your application! We will review the applications on an on-going basis, so the sooner you apply the better.