About this role
It is an exciting time to join AbbVie’s growing oncology team as we pursue our mission to have a remarkable impact on the lives of people affected by cancer. For more information, please visit abbvieoncology.com.
AbbVie Oncology Capabilities and Operation’s mission is to relentlessly advance excellence in oncology capabilities, operations, and advocacy through integrated teamwork and strong collaborations. With our unparalleled perspective across the portfolio, we aim to drive impactful outcomes that continually elevate the internal and external presence of AbbVie Oncology. By fostering agility and innovation, we are committed to unlocking what’s next for the benefit of our patients, our people, and our business.
The Senior Associate, Process Excellence will be responsible for commercial program and service contract management for AbbVie’s oncology portfolio. The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program and service requests.
The Senior Associate, Process Excellence supports day-to-day business operations and contributes to the efficient execution of operational processes. This role assists with workflow coordination, data tracking, reporting, and cross-functional collaboration to help ensure smooth and effective operations.
Key Responsibilities Include:
Support daily operational activities and ensure tasks are completed accurately and on timeAssist with coordination of workflows, processes, and administrative activitiesTrack, compile, and maintain operational data, reports, and recordsIdentify and escalate issues, gaps, or delays affecting operational performancePartner with team members and cross-functional stakeholders to support business needsAssist with process improvements to increase efficiency and consistencyMaintain compliance with company policies, standards, and applicable regulationsSupport meeting preparation, documentation, and follow-up actionsHelp monitor metrics and provide updates to leadership as neededContribute to initiatives that improve productivity, quality, and customer service
Other Responsibilities Include:
Provide coverage support in the absence of other direct or cross-functional team membersAssists Oncology Operations team with seasonal initiatives that require additional operational support
Required:
Bachelor’s Degree or applicable work experience3+ years of professional experienceProficient in MS Word, Excel, PowerPoint, OutlookHighly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expendituresStrong organizational, communication, and time management skillsPossesses strong project management, verbal, written and professional skillsCan effectively work with various departments and communicate clearlyComfortable with last-minute requests and changesCan thrive in an environment with some ambiguityAbility to effectively manage multiple competing prioritiesEasily able to learn various new programs and processes
Preferred:
Background with Contracts (Master Service Agreement, Statement of Work, and Work Order)Experience with funding requirements for Healthcare Organizations and Healthcare ProvidersFamiliarity with Group Purchasing OrganizationsHistory providing support to suppliers and resolving payment challengesProficiency of AbbVie policies, procedures, culture, and other brand team operationsPharmaceutical industry experienceKnowledge and experience in hematology and solid tumor marketsContinuous Improvement and/or Change Management skillsFamiliarity with launching technology and tools to improve operational efforts Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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