About this role
Major Responsibilities:
• Stock Operations & Accuracy
• Oversee daily stock operations including receiving, transfers, shipments, returns, and stock movement. • Maintain 100% stock accuracy through regular monitoring and reconciliation of stock discrepancies. • Process and reintegrate returned or defective products appropriately. • Lead stock control activities including cycle counts, stock investigations, inventory reviews, and corrective actions. • Monitor stock performance and support actions to optimize inventory levels, stock availability, and operational efficiency. • Ensure stockroom organization, storage utilization, and inventory handling are maintained in line with company standards. • Prepare and maintain accurate stock operation reports for management.
• Communication & Coordination
• Act as the key contact point for all stock-related issues at store level. • Collaborate closely store management, supply chain, logistics, warehouse, and support teams to ensure smooth stock operations. • Support the sales team by ensuring timely product replenishment and preparing requested items efficiently. • Participate in store events and product launches through stock preparation and coordination. • Communicate inventory risks, stock issues, and operational concerns in a timely manner and support appropriate action plans.
• Reporting & Systems Management
• Maintain accurate records using inventory management software (e.g., SAP, Cegid). • Monitor inventory-related KPIs and provide regular reporting to support operational decision-making. • Support price tag accuracy, display changes, and product tracking.
• Training & Continuous Improvement
• Serve as key user and trainer for stock-related systems and processes. • Train new team members on procedures, updates, and tools. • Identify opportunities to improve stock processes, inventory accuracy, productivity, and stockroom efficiency. • Promote best practices and ensure compliance with company policies and operational standards. Requirements & Capabilities:
• 3–5 years in stock, inventory, or warehouse management (preferably in retail or luxury sector). • Strong organizational skills and attention to detail. • Good command of English • Proficiency in MS Office and stock management systems (Excel, Cegid, SAP, etc.). • Effective communicator and collaborative team player. • Ability to work independently and under pressure. • Attributes: Reliable, proactive, and adaptable with a strong sense of responsibility and service orientation