About this role
• Pushforward Secondary Education Ltd • Address: Head Office, Ground Floor, Unit 6, Hillside Business Park, Bury St Edmunds, Suffolk IP32 7EA • Salary: £28,000 per annum • Hours: 9.00 am - 5.00 pm, Monday - Friday, Term time only • Contract: Permanent, required as soon as possible • Reference: 0957 The Pushforward Group of Companies supports young people who don’t always thrive within a standard, one-size-fits-all academic system. We believe every young person is different. By creating individualised programmes around their needs, interests and circumstances, we help them build confidence, feel comfortable and, most importantly, find their spark. We’re looking for a compassionate, organised and highly capable Student Programme Coordinator to join our team at our Head Office in Bury St Edmunds. About the role This is a key coordination role within Pushforward. You’ll be responsible for helping to create and manage personalised timetables for our young people, bringing together a wide range of information to make sure each learner’s programme works for them in practice. It’s much more than simply putting sessions into a diary. You’ll gather information about learners through conversations with young people, parents, carers and other professionals, using this to help inform their individual timetable and programme. You’ll meticulously plan learner timetables, taking into account not only the right sessions and support, but also practical considerations such as locations, journey times, travel arrangements and changing circumstances. You’ll work closely with colleagues across Logistics, Management, Safeguarding and Accreditation, ensuring everyone has the information they need and that learner sessions run as smoothly as possible. An important part of the role will also be communicating directly with young people and their families. You’ll need to explain timetabling decisions clearly and sensitively, particularly when circumstances change or when there are several different factors to balance. The person we’re looking for You’ll be someone who genuinely understands that the young people we work with may need a different approach. Empathy, patience and good judgement are therefore just as important as strong administration skills. You will be:
• Compassionate and empathetic, with the ability to communicate confidently and sensitively with young people, families and professionals. • Solution-focused, able to think through problems and find practical ways forward. • Highly organised, with the ability to manage multiple priorities and changing demands. • Methodical and accurate, with fantastic attention to detail. • A confident communicator, comfortable gathering information and asking the right questions to make informed decisions. • A strong problem solver, able to balance individual learner needs with practical and logistical considerations. • Confident with IT systems, with the ability to learn and use different systems effectively. • A team player, comfortable working collaboratively with colleagues across different departments. What experience you will need for the role Due to the nature and responsibility of the role, applicants must have a minimum of three years’ administration or office-based experience. Experience within education, alternative provision or working with young people would be beneficial, but just as important is having the right attitude, organisational ability and understanding of the people we support. Working at Pushforward You’ll be based at our Head Office in Bury St Edmunds, working as part of an Admin Team of more than 10 colleagues. This is a role for someone who enjoys making things work: bringing together lots of moving parts, solving problems, communicating with different people and knowing that the work you do each day directly contributes to a young person receiving the individualised support they need. If you’re organised, compassionate, comfortable with responsibility and believe that young people deserve an approach built around them rather than expecting them to fit into a standard system, we’d love to hear from you. How to apply To apply and register your interest, please submit your CV (Curriculum Vitae) by emailing [email protected] Closing date: 1.00 pm, 9 October 2026. Interview date: 5.30 pm, 14 October 2026 at Bury St Edmunds in a Group interview process. We take safeguarding very seriously, so the successful candidate will be subject to references and DBS checks.