About this role
Under general supervision the Vacation Hom Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.
• Sweeps, scrubs, mops and polishes floors. • Vacuums carpets, rugs and draperies. • Inspects and turns mattresses regularly. • Handles all dirty laundry, and replaces all dirty linens with clean items. • Dusts and polishes furniture and fittings. • Cleans ovens, fridges and all appliances. • Empties and cleans trash containers, and disposes of trash in a sanitary manner. • Cleans toilets, basins, mirrors, tubs and showers. • Wipes down glass surfaces, and washes all windows. • Makes up beds and change linens. • Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies. • Realigns furniture and amenities according to prescribed layout. • Delivers any requested housekeeping items. • Follows all company safety and security procedures. • Provides assistance to other team members, including responding to housekeeping problems, as needed or requested. • Provides assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed. • Immediately secures any lost & found items and turns them in to Security and/or management. • Reports any maintenance deficiencies or safety hazards, or damage to the property. • Ensures confidentiality and security of all suites. • Ensures carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines. • Completes all required Company trainings and compliance courses as assigned. • Adheres to Company standards and maintains compliance with all policies and procedures. • Performs other related duties as assigned. Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures
. Knowledge of cleaning and sanitation products, techniques and methods.
• Working knowledge of operating cleaning equipment
• Fluent in English and excellent customer servie skills
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.
• Ability to consistently demonstrate the highest standards of professionalism when interacting with team members, management, members, owners, and guests.