About this role
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Key Responsibilities & Accountabilities:
• Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the coffee bar.
• Fills customer orders by preparing specialty drinks and beverages and by properly stocking pastry and other display cases. Builds sales through sampling, suggestive selling and other sales techniques. Makes intercom announcements.
• Cleans and maintains coffee bar sitting area.
• Receives and breaks down loads. Stocks, displays and rotates product to ensure compliance with vendor and Company requirements on quality, temperature, cleanliness, selection, display and proper inventory level to meet customer demands. Prevents the sale of out of code product. Creates effective displays for coffee, cups, pastry and other related merchandise in the coffee bar.
• Cleans all production equipment to maintain proper repair and order. Communicates with the Coffee Bar Supervisor on all maintenance issues.
• Operates checkstand equipment such as cash register and scanner to process customer orders. Receives payment from customer for purchases and makes change. Performs cashier duties including cash handling, totals, reconciling daily or shift cash transactions other point-of-sale functions.
• Assists customers by answering questions on product specification and taking and filling special orders.
• Ensures compliance with vendor requirements. Monitors inventory and space security.
• Implements effective promotional and seasonal displays. Controls shrink and expenses. Maintains and organizes work and sales areas, backroom, cooler and freezer.
• Ensures proper merchandizing of product by understanding and implementing schematics, merchandizing of advertised items, proper signing procedures and monitoring product flow.
• Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Coffee Bar Supervisor as appropriate.
• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
• Other necessary and required duties.
Skills and Physical Requirements:
• Requires working knowledge of all job duties within the coffee bar.
• Ability to taste, smell and test products.
• Requires strong communication skills and interpersonal skills and the ability to maintain composure in dealing with customers, vendors and co-workers.
• Requires a good understanding of overall Company practices and vendor policies and procedures on storage, displays, production, safety, sanitation and loss prevention.
• Ability to describe products and educates customers on coffee and related merchandise.
• Ability to judge and react to business activity.
• Must have knowledge of product quality, variety, standards, storage, sanitation and labeling.
• Requires knowledge of basic mathematics and measurements.
• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 55 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks and six-wheeler carts.
• Manual dexterity and good eye-hand coordination are necessary.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Operates mixers, coffee makers and other production equipment.
• Utilizes cleaning supplies and equipment. Utilizes safety cutters, compactors and checkstand equipment.
• May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.
• Exposure to potential hazards exists with respect to cutting equipment, coffee makers, mixers and other work aids necessary to perform job duties.
Work Environment:
• Exposure of up to 350˚ Fahrenheit while brewing and maintaining and mixing hot drinks. Exposure to 35˚ to 40˚ Fahrenheit while handling products in cooler. Exposure to -20˚ Fahrenheit while handling products in freezer.
• Working conditions consist of a temperature controlled store environment.
Safety – Sensitive Position:
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.
DISCLAIMER:
The above statements are intended to describe the general nature of work performed by the associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified which may vary within each store and/or from store to store. The responsibilities, duties and skills required of personnel so classified may vary from store to store.