About this role
Job summary
The All Age Continuing Care Administrator provides key administrative support to the All Age Continuing Care team, working under the direction of the Administrative Manager. The role helps coordinate processes for NHS Continuing Healthcare (CHC) and Children and Young People's Continuing Care (CYPCC), ensuring timely and wellorganised support for the service.Responsibilities include managing referrals and case records, preparingdocumentation, supporting meetings and maintaining clear communication with families/advocates, system partners and care providers. The postholder ensures accurate data management and compliance with information governance requirements, contributing to efficient service delivery and a positive experience forstakeholders.
Main duties of the job
The Brokerage Placements Assistant (Band 4) provides essential administrative and operational support to the delivery of programmes and services within the Integrated Care Board (ICB). Working under the management of a Senior Assistant, Officer, or Manager, the postholder ensures that day-to-day activities are carried out accurately, efficiently, and to a high standard and in line with organisational policies and procedures.This role supports the smooth running of services by undertaking a range of administrative, coordination, and data-related tasks, contributing to effective team performance and service delivery. Some tasks may be non-routine.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description Job responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Qualifications & Experience Essential
Experience of working in a busy environment managing multiple tasks Experience of handling sensitive situations and information
Desirable
Experience of working in or has knowledge of Continuing Care
Skills Essential
Service delivery experience in a public-facing role Use of Microsoft Office including Outlook and Excel Ability to manage routine tasks and meet agreed deadlines under supervision.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Central East ICB
Address Gemini House
Ely, Cambridge
CB7 4EA
United Kingdom
Employer's website https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)