About this role
Job summary
"Previous candidates need not apply"
Medical Secretary - Band 3 - Full Time 37.5 HPW
We are looking for an organised, motivated, and experienced Medical Secretary to join our busy Gynaecology team. This is an exciting opportunity to provide high-quality administrative and secretarial support to consultants and clinical teams within a fast-paced department.
The successful candidate will play a key role in ensuring the smooth coordination of patient pathways, clinic administration, and communication between patients, clinicians, and multidisciplinary teams.
Main duties of the job
The post holders must have extremely good computer and communication skills, as well as being a team player and have the ability to use their own initiative. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
Previous secretarial/administrative experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.
About us
Working within Gynaecology offers the opportunity to support women through a wide range of healthcare journeys, from routine outpatient care to complex and sensitive conditions. The role requires compassion, discretion, and professionalism, as you will often be communicating with patients during vulnerable or emotional times. Our team is committed to providing high-quality, patient-centred care in a supportive and collaborative environment, making this a rewarding role for someone who values making a positive difference to patient experience.
Job description Job responsibilities
*Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department*Receive, sort and prioritise daily correspondence.*Monitor waiting lists proactively .*Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.*Photocopying/filing and other administrative duties to ensure the efficient running of the office.*Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines i.e. 5 day turnaround for clinics.*Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.*Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.*To provide secretarial cover and undertake general office duties as necessary within the department.*To effectively deal with incoming mail for clinicians.*Such other reasonable duties, appropriate to a Band 3.
Person Specification
Experience Essential
Previous secretarial/administrative experience
Desirable
Previous NHS administrative experience
qualification Essential
Excellent IT Skills
Skills and knowledge Essential
Enjoy team working
Skills Essential
excellent telephone and communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bristol NHS Foundation Trust
Address Southmead Hospital
Southmead Road
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.nbt.nhs.uk/ (Opens in a new tab)