About this role
Job summary
Working within a GP surgery- We are looking for an afternoon receptionist to join our experienced team. Four or five fixed evenings between Monday - Friday 1.30pm - 6.30pm
Main duties of the job
Include but not limited to:
Greeting & assisting patients where required who attend for appointments
Dealing with telephone or online enquiries
Processing repeat prescription requests
Working alongside Duty Doctor to ensure smooth booking of online appointment requests.
Taking & delivering messages as required according to Practice policies
Opening & closing of the buildings in line with Practice procedures
Varied Administrative duties
About us
Gladstone Surgery is a training doctor practice, we have 2 partners, salaried GP's and a nursing team.
We are looking to expand our reception team to aid the smooth running of the practice.
Job description Job responsibilities
Key Responsibilities:
Processing appointment requests (in person, by phone, and online)
Handling prescription requests
Giving out test results as directed by clinicians
Managing home visit requests
Answering patient queries and providing general assistance
Filing and maintaining medical records accurately
Performing a range of other administrative and reception duties as required
Person Specification
Qualifications Essential
Basic IT skills Good telephone manner Ability to work under pressure
Desirable
Experience of working in general practice but full training will be given
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Gladstone Road Surgery
Address Chess Medical Centre
260-290 Berkhampsted Road
Chesham
HP5 3EZ
United Kingdom
Employer's website https://www.gladstonesurgery.co.uk/ (Opens in a new tab)