About this role
Job summary
Ready to make an impact? Why not consider joining us as a Prescribing Administrator within AWC Division of Modality Partnership!
If you enjoy problem solving, working with digital systems, supporting patients behind the scenes, and want a role where your work helps ensure patients receive their medications safely and efficiently, we want to hear from you. Apply now and join a team that values Commitment, Accountability, Respect, and Excellence (CARE).
We are looking for a Prescribing Administrator to join our team at Kilmeny Practice or Silsden Practice on a full-time basis. This is much more than a traditional administrative role. You will be a vital part of a team supporting safe, efficient prescribing processes through the effective use of clinical systems, digital tools and collaboration with clinicians.
Your acquired skills will help ensure repeat prescriptions and prescribing enquiries are managed efficiently, helping our practices run smoothly while supporting the delivery of high-quality patient care.
If you are organised, detail-oriented, and enjoy working as part of a team that makes a real difference every day, this could be the role for you.
Why join us?
NHS pension schemeMinimum 27 days annual leave + 8 bank holidays (pro rata)Employee discounts and benefitsEmployee Assistance Programme (EAP)Career development and education pathwaysEnhanced family-friendly policiesFlexible working optionsWellbeing support initiatives
Main duties of the job
This is a dynamic administrative and digitally focused role that supports the safe and efficient processing of repeat prescriptions for patients across the Division. You will play an important role in ensuring prescribing queries are managed accurately and directed to the appropriate clinicians where required.
You will work in innovative ways, using clinical systems and digital tools to support efficient prescribing workflows and contribute to the delivery of safe and effective patient care.
Key responsibilities include:
Processing repeat prescription requests for registered patients using clinical systemsManaging prescribing queries and signposting to the appropriate clinician or teamHandling administrative tasks efficiently using digital tools and IT systemsSupporting safe prescribing processes in line with organisational policies and protocolsWorking collaboratively with colleagues across practices and support teamsContributing as a reliable and supportive member of the wider team
You will need attention to detail, strong organisational skills, and the ability to prioritise workload in a fast-paced environment. In return, you will be rewarded with meaningful work, genuine job satisfaction, and the opportunity to contribute to improving patient care as part of a supportive, values-driven team.
About us
Our AWC practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key administrative and operational skills while helping to improve systems, processes and ways of working across the organisation. Youll work in alignment with our CARE values Commitment, Accountability, Respect and Excellence bringing them to life in your daily work.
Youll gain a strong mix of administrative, digital, and organisational skills, playing an important role in supporting prescribing processes that contribute to safe and effective patient care.
All employees have access to clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your skills and commitment can make a real difference, apply now and grow your career with us in AWC Division, Modality Partnership.
Job description Job responsibilities
You should refer to the supporting documents for a full Job Description outlining the core responsibilities of the role.
You will thrive if you enjoy learning new systems, working with digital tools, managing information accurately, and supporting the smooth delivery of healthcare services through effective administrative processes.
Experience with MS Word, Outlook, Excel, clinical systems, or NHS environments is helpful but not essential, as training will be provided.
If you are seeking a challenging and rewarding role in a supportive and innovative organisation, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.Right to work: Proof of UK working eligibility required at interview.References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Knowledge Essential
Knowledge of MS Word, Outlook, Excel and other IT systems. Basic understanding of administrative processes. Basic medical terminology (desirable). Experience in NHS or GP practice environments (desirable).
Personal Qualities Essential
Professional and reliable approach to work. Strong team player. Good telephone manner. Tactful, discreet and trustworthy. Positive attitude with a willingness to learn. Smart and professional appearance.
Skills Essential
Strong administrative and organisational skills. Excellent communication and interpersonal skills. Customer service orientation. Ability to prioritise workload and manage tasks accurately. Good listening and problem-solving skills. Accurate typing and word processing. Ability to follow policies, procedures, and protocols.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Modality Partnership
Address Kilmeny Surgery
50 Ashbourne Road
KEIGHLEY
West Yorkshire
BD21 1LA
United Kingdom
Employer's website https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)