About this role
Job summary
Are you an experienced administrator, looking for your next career step? Would you like the opportunity to work for a team who wants to help you progress, while also helping to make a difference?
Then we have the right role for you in our Women & Children's Division to support the Women and Children service at Broomfield Hospital
We are looking for a dedicated Junior Service Manager to support the Deputy General Manager/Service Manager in the day-to-day operationalmanagement of the Paediatric services.
If you are interested in the role and believe you hold the qualities we require, then apply today!
Main duties of the job
This role is responsible for ensuring outpatient clinic lists are fully utilised to maximise capacity and support timely patient care. The post holder will provide line management support to administrative staff within the Paediatric Department, including conducting appraisals, facilitating team meetings, managing performance, and supporting staff development.
The role will also support the validation of Referral to Treatment (RTT) pathways, ensuring patient records are accurate and that patients are booked in line with clinical priority and waiting time requirements. In addition, the post holder will monitor and track patients approaching or exceeding 52 weeks on their pathway, working closely with clinical and operational teams to ensure appropriate plans are implemented to support timely treatment and reduce long waits.
The role requires strong organisational skills, attention to detail, and the ability to work collaboratively to maintain effective patient flow and service performance.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Job description Job responsibilities
Are you looking for an exciting Junior Service Manager role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person Specification
Qualifications Essential
Leadership/Management qualification or equivalent experience
Desirable
Customer service or business administration qualification
Knowledge and Experience Essential
Previous experience managing staff Experience working within an Healthcare environment
Desirable
Knowledge of the patient administration systems
Communication Essential
Strong written communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mid and South Essex NHS Foundation Trust
Address Broomfield
Court Road
Broomfiled
CM1 7ET
United Kingdom
Employer's website https://www.mse.nhs.uk (Opens in a new tab)