About this role
Job summary
We have an exciting opportunity for an Antenatal Clinic Administrator to join the Antenatal Care team at Broomfield Hospital.
The successful candidate will play a key role in supporting the smooth running of a busy antenatal service, providing a professional and efficient administrative service for women, midwives, obstetricians, and the wider maternity team.
The post holder will be responsible for booking and managing appointments, answering telephone enquiries, processing referrals, maintaining accurate patient records, and supporting the day-to-day administrative functions of the antenatal clinic. They will also assist with ensuring women are appropriately booked into maternity services and that information is managed accurately and in a timely manner.
The ideal candidate will have excellent organisational and communication skills, be able to manage a varied workload in a busy environment, and be committed to providing a high-quality service that supports positive patient experiences and safe, effective maternity care.
This role is essential in ensuring the efficient operation of a high-volume antenatal clinic and supporting timely access to care for women using our maternity services.
Main duties of the job
You will have responsibility for all administration that is required during antenatal midwifery & obstetric clinics.
Provide administrative support to the Maternity Services to include all aspects of antenatal booking and all other administration associated within the antenatal clinic maternity service.
You be expected to have a flexible and 'can do' approach in ensuring the work of the department is carried out in the set timeframe and meet the required high standard.
Possess excellent communication skills, and are organised and assertive.
Have the ability to use your own initiative in the completion of delegated tasks, and to seek advice appropriately
Undertake any other duties commensurate with grade as agreed and delegated by your manager
You will be responsible for:
Booking/reschedule appointments and requesting obstetric ultrasounds,organising clinics within Antenatal clinicPreparation and organising recordsAdding outcomes to LorenzoSignposting next steps to women.
Further details can be found on the attached job description and person specification.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Job description Job responsibilities
Are you looking for an exciting Antenatal Clinic Administrator role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No VISA sponsorship available for this role
Person Specification
Qualifications Essential
English GCSE, NVQ3 or equivalent level of relevant experience
Knowledge and Experience Essential
Previous demonstrable experience dealing with the public in a service environment
Desirable
Working knowledge of Lorenzo and Medical Records UK Driving Licence
Communication Skills Essential
Proven history of IT literacy esp with Excel and database management Excellent communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mid and South Essex NHS Foundation Trust
Address Broomfield
Chelmsford
CM1 7ET
United Kingdom
Employer's website https://www.mse.nhs.uk (Opens in a new tab)