About this role
Job summary
Do you want to be part of a new and exciting team, being involved in the Outpatients Department team across the Primary, Community, Dental Care Directorate?
We are looking for a Operations Coordinator to join our Outpatients department team on a secondment opportunity.
You should be innovative, enthusiastic and looking for a challenge with an eye on success. You will need to be a self starter and a great communicator and willing to input ideas and suggestions to help move the team forward. We would be looking for a candidate to work predominately in South Oxfordshire, but needing to travel to West and North Oxfordshire at times.
Due to the nature of the role, depending on whether your an external or internal candidate, will affect whether you are able to do secondment or fixed term.
Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.
Main duties of the job
Be responsible for providing an efficient administrative/coordinating service to the Outpatient Department and the team across all community sites whilst being the first point of contact for all enquiries, including coordinating and leading the OPD administrative team. Liaise efficiently with the team administrators who support the department, whilst supporting with band 3 roles and responsibilities. Be a main contact and the channel of communication between users of the service, maintaining a professional but organised manner. Assist the Head of Operations and Operational Support Manager in the collection and collation of statistical information as required whilst adhering to strict deadlines. Exercise initiative to work unsupervised and establish relationships with service users and other agencies from both the public and private sectors. Improve, collate, analyse, and interpret data and information to support the Head of Operations and Operational Support Managers (OSMs).
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Knowledge Essential
Ability to manage own workload under a range of competing deadlines from a number of sources Working knowledge of different systems, processes and procedures. Good knowledge of MS software packages and data input knowledge. Sound educational background including a good standard of numeracy and written English.
Desirable
Knowledge and experience of database management
Experience Essential
Experience of communicating with other service users Experience of busy working environment
Desirable
Experience with finance and invoicing Experience of working in a service department of the NHS
Qualifications Essential
Good understanding of Excel Good standard of English and Maths
Desirable
Educated at A level
Job Related Aptitude and Skills Essential
A team player with the ability to plan and organise the work within the team in order to meet specified deadlines and service needs. Demonstrates a selfmotivated and proactive approach to work. A flexible attitude and able to handle multiple tasks Excellent customer care standards.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford Health NHS Trust
Address Various Sites
Oxfordshire
OX12 7AS
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)